Key Responsibilities

• Coordinate and support clinical quality and safety programme within the organisation.
• Play an active role in identifying, coordinating and participating with relevant departments in developing quality models, standards development, design and implementation of audits and risk management activities.
• To provide support to Quality Assurance and Clinical Services committees and to continuously seek opportunities to improve work processes and highlight areas for improvement.
• Manage incidents and serious reportable events and conduct root cause analysis.
• Demonstrate management skills necessary to work effectively with internal and external stakeholders/partners across the system and work with teams across the hospital and institutions. This is to negotiate change and promote continuous improvement approaches and standards across the institution.
• Data Analysis and Reporting: Collect, analyze, and interpret quality and safety data. Prepare reports and presentations summarizing findings and recommendations. Assist in the development of quality and safety metrics and dashboards. Support the use of data to drive improvement efforts.
• Administrative Support: Draft meeting minutes
• Maintain and update the Institute’s website and other communication materials.
• Collaborate with various stakeholders, including clinicians, administrators, and patients, to promote quality and safety initiatives.

Key Requirements

• Bachelor’s degree in healthcare administration, public health, or a related field (Master’s preferred).
• Experience in healthcare quality and safety, project management, or a related field.
• Strong understanding of quality improvement principles and methodologies.
• Proficiency in data analysis and reporting.
• Excellent organizational, communication, and interpersonal skills.