L2 Application Support Analyst (Contract)
Ensure the proper operation and maintenance of all production systems and services managed by Service Operations. Provide high-standard incident and
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Ensure the proper operation and maintenance of all production systems and services managed by Service Operations. Provide high-standard incident and
Log customer interactions and create support tickets to track issue resolution. Escalate unresolved or complex issues to higher-level support teams
Oversee the W2W schedule in coordination with the Point of Contact (POC). Manage resource allocation and generate daily progress reports.
Support the Operations Manager in overseeing daily operations, ensuring team KPIs are met consistently. Monitor the progress of field resources
Responsibilities Provide general admin support to the Sales & Admin team Assist with data entry duties Arrangement with third party
MIS Engineer (Management Information Systems) Our client is seeking a talented MIS Engineer with a strong analytical mindset to join
Responsibilities: Ensure accurate static data maintenance for clients such as creation of client accounts and upkeep client information Process closure
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