Job Responsibilities

• Responsible for timely and accurate Order Management and Order Fulfillment process, including monitoring of on-time OE/OI/GI, on-time payments, on-time shipments, on-time documents, escalation of credit issues, to achieve customer satisfaction and to reduce costs.
• Review/coordinate clean letter of Credit (LC) issuance.
• Ensure prompt materials/shipments scheduling and monitoring.
• Resolve day-to-day operational issues with both internal and external stakeholders.
• Provide after-sales support through close monitoring and processing of Rebates and QN/Customer’s claim timely and accurately.
• Accountable for data quality and governance (SAP, Customer Master, etc).
• Support key activities where required.
• Perform other ad-hoc tasks as assigned.

Job Requirements

• Min. 3 years of related working experience
• Knowledge in Letter of Credit
• Proficient in SAP